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Post COVID Culture Comebacks with Donald Bowman

Today’s conversation is with Donald Bowman, CEO and Founder at DBC – a service culture and hospitality consulting firm that specializes in cultures that support service excellence. Donald’s experience has positioned him well to build pressure tested workplace cultures that create comebacks versus set-backs for organizations and their workers during crisis.

We discussed the importance of resetting after a crisis like COVID-19 and how to envision or re-envision important elements of a comeback culture.

Here’s what you’ll learn about in this episode:

  • How businesses and leaders can re-think and reset without losing the balance and focus on the people
  • How to build a culture and strong leadership where people thrive and create world-class experiences – even through crisis
  • The heightened importance of personalized and empathetic leadership during and post COVID-19
  • Opportunities for leaders to reinvent the way they engage and take care of dispersed teams
  • Tips for making 2 dimensional moments 3 dimensional including leveraging Donald’s subscription service: Leadership in a Box
  • The critical importance of doubling down on clear communication, over-communication and creating a sense of purpose
  • The importance and centricity of making your culture tangible and palatable

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Dan Gershenson

MARKETING COACH

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Dan Gershenson is the secret weapon for service-based businesses that strongly desire insightful brand strategies and powerful content that resonates with their customers. That’s where Dan and his team at Caliber Brand Strategy + Content Marketing come in, providing the kind of brand strategy and custom content that audiences crave, where they crave it most. Blogs. eNewsletters. Social media. eBooks and White Papers. If it can be written, Dan can tell the brand story on your behalf. And as a Master Consultant with the Duct Tape Marketing Consultant Network, he uses a system that’s proven to deliver clarity, consistency, confidence and customers. Visit Caliber’s website at HighCaliberBranding.com or email Dan at Dan@HighCaliberBranding.com.

Kim Kleeman​

SUCCESS COACH + FOUNDER

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Kim Kleeman is a nationally-renowned business growth coach, speaker, and award-winning entrepreneur. She is passionate about helping individuals and organizations lead the field and scale rapidly in competitive markets. Kim has launched various brands, products, and organizations with growth-oriented clients. Her track record includes recognition by Top Women in Digital Marketing, Chicago Crain’s 40 Under 40, and landing her first company on the Inc. 500 list (#5 in Education).

She is co-founder of The Inner Circle, a B2B community of CEOs, professionals, and trusted advisors who come together to grow their businesses through intentional networking.

Tami Palmer

CAREER + LIFE COACH

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greyzone’s Founder, Tami Palmer has worked in the staffing and human resources management industries for over 15 years and in 2013 started greyzone, a Job Search Coaching and Career Advisement business. Tami has served on the boards of several Human Resources and Recruiting organizations, and donated countless hours of volunteer time providing job search advice to college students, displaced workers and immigrant populations. Tami is valued for her intuition, knowledge and creative thinking (she’s even a fiction writer). She blogs regularly on job search and career guidance topics. Tami is passionate about the power of words and guiding people to have authentic, empowered conversations.

Dan Gershenson

MARKETING COACH

Book a Consultation

Dan Gershenson is the secret weapon for service-based businesses that strongly desire insightful brand strategies and powerful content that resonates with their customers. From management consultants and manufacturers to technology companies and investment firms, these businesses with a complex sale to make have a hard time conveying their thought leadership to the outside world – a world that demands language in compelling and persuasive plain English. Not industry jargon. That’s where Dan and his team at Caliber Brand Strategy + Content Marketing come in, providing the kind of brand strategy and custom content that audiences crave, where they crave it most. Blogs. eNewsletters. Social media. eBooks and White Papers. If it can be written, Dan can tell the brand story on your behalf. And as a Master Consultant with the Duct Tape Marketing Consultant Network, he uses a system that’s proven to deliver clarity, consistency, confidence and customers. In 2019, Dan co-authored “Content Marketing for Local Search: Create Content That Google Loves & Prospects Devour,” a book that reached #1 on Amazon in the Marketing category and has been called “the best guide ever for how to use smart content to win the all-important search engine contest.” Visit Caliber’s website at HighCaliberBranding.com or email Dan at Dan@HighCaliberBranding.com.

Tami Palmer

CAREER + LIFE COACH

Book a Consultation
greyzone’s Founder, Tami Palmer has worked in the staffing and human resources management industries for over 15 years and in 2013 started greyzone, a Job Search Coaching and Career Advisement business. Tami has served on the boards of several Human Resources and Recruiting organizations, and donated countless hours of volunteer time providing job search advice to college students, displaced workers and immigrant populations. Tami is valued for her intuition, knowledge and creative thinking (she’s even a fiction writer). She blogs regularly on job search and career guidance topics. Tami is passionate about the power of words and guiding people to have authentic, empowered conversations.

Kim Kleeman​

SUCCESS COACH + FOUNDER

Book a Consultation

Kim Kleeman is a nationally-renowned business growth coach, speaker, and award-winning entrepreneur. She is passionate about helping individuals and organizations lead the field and scale rapidly in competitive markets. Kim has launched various brands, products, and organizations with growth-oriented clients. Her track record includes recognition by Top Women in Digital Marketing, Chicago Crain’s 40 Under 40, and landing her first company on the Inc. 500 list (#5 in Education).

She speaks regularly on leadership, sales, and business growth. A master of the pivot in her own life, Kim specializes in honing in on the unique opportunities inherent within challenges and seasons of transition to increase success and bring dreams to fruition. Her Accelerate Successfully Program is proven to create vision, improve leadership, and generate growth for organizations, whether they are at the pre-funding stage or have a $150 million valuation. 

She is co-founder of The Inner Circle, a B2B community of CEOs, professionals, and trusted advisors who come together to grow their businesses through intentional networking.

Kim is a natural connector, frequently found talking to someone new. She loves hearing people’s stories and sharing life experiences. She resides in the Chicagoland area with her husband of 23 years and their 3 awesome children.